Sales Manager
Location: LONG ISLAND NEW YORK
Job Type
[Full-time]
Job Description
Jennifer Furniture is seeking a motivated and experienced Sales Manager to lead and inspire our sales team. This role will oversee all aspects of the sales process, ensuring targets are met while maintaining the high level of customer service that Jennifer Furniture is known for.
Responsibilities
- Manage, mentor, and motivate the sales team.
- Develop sales strategies and track performance to meet and exceed sales goals.
- Build and maintain relationships with key clients.
- Drive customer satisfaction through exceptional service.
- Collaborate with marketing and management to promote product lines and sales events.
- Ensure accurate product knowledge and professional presentation.
Qualifications
- Proven experience as a Sales Manager or in a similar role.
- Strong leadership, communication, and organizational skills.
- Ability to analyze sales data and trends.
- Previous experience in furniture retail is a plus.
Sales Person
Location: LONG ISLAND NEW YORK
Job Type
[Full-time]
Job Description
Jennifer Furniture is looking for enthusiastic and dynamic Sales People to join our growing team. If you love engaging with customers, providing excellent service, and have a passion for furniture, this role is for you!
Responsibilities
- Assist customers with selecting the right products based on their needs.
- Provide product knowledge and educate customers on features and benefits.
- Process sales transactions efficiently and accurately.
- Maintain a clean and organized sales floor.
- Work with the team to achieve sales targets.
- Provide exceptional customer service to create repeat business.
Qualifications
- Previous retail or customer service experience, preferably in furniture sales.
- Strong communication skills.
- Goal-driven and self-motivated.
Customer Service Manager
Location: LONG ISLAND NEW YORK
Job Type
[Full-time]
Job Description
Jennifer Furniture is seeking a skilled and dedicated Customer Service Manager to oversee our customer service department. The ideal candidate will have exceptional communication skills and a passion for resolving customer issues in a timely and professional manner.
Responsibilities
- Supervise and train the customer service team.
- Handle escalated customer complaints and ensure resolution.
- Develop and implement customer service policies and procedures.
- Ensure high levels of customer satisfaction across all touchpoints.
- Collaborate with other departments to improve service offerings.
Qualifications
- Proven experience in a customer service management role.
- Strong leadership and conflict resolution skills.
- Excellent communication and interpersonal skills.
- Knowledge of customer service software (e.g., Zendesk) is a plus.
E-Commerce Sales
Location: LONG ISLAND NEW YORK
Job Type
[Full-time]
Job Description
Jennifer Furniture is looking for a highly motivated E-Commerce Sales professional to join our online team. This role will focus on driving online sales and growing our digital presence across various platforms.
Responsibilities
- Manage and update product listings on the website.
- Track online sales performance and customer behavior.
- Collaborate with marketing to promote online sales campaigns.
- Provide excellent online customer support and resolve inquiries.
- Monitor online reviews and customer feedback to ensure satisfaction.
Qualifications
- Previous e-commerce or digital sales experience.
- Strong knowledge of e-commerce platforms (e.g., Shopify, WooCommerce).
- Excellent written and verbal communication skills.
- Ability to analyze sales trends and customer data.