Product Merchandising Specialist

About LOVB: (League One Volleyball)

League One Volleyball (LOVB, pronounced “love”) is reimagining the sport of volleyball. Launched in 2020, our company is a mission-led sports performance, development and professional league that seeks to empower new generations of women athletes.

It is a groundbreaking time for volleyball and women’s sports as we celebrate USA’s Olympic success and LOVB’s recognition as one of LinkedIn’s Top 50 Startups of 2024. There are 38M current and former players today. Of major sports, it's the only one that is women-first (~90% of players are women). But the volleyball market has been almost entirely missed by traditional sports investors, brands, and media.

LOVB is capturing this opportunity. Today, we have created the largest youth club business in the country and are creating the next major American sports league. This community-up approach will drive participation and fandom, while enabling greater empowerment for girls and young women living this amazing sport. In this role, you will join a mission-driven, roll-up-your-sleeves team of innovators and builders who have come together to change the paradigm of professional volleyball and women’s sport.

The Role

The

Product Merchandising Specialist

will be a pivotal member of the Merchandising team, enabling the success of building our infrastructure, creating processes and driving consumer right product creation. This is an exciting opportunity for a dynamic and talented merchandiser to participate in world-class product creation, execute merchandising fundamentals, enable digital merchandising excellence while meeting the needs of the athletes and fans with lifestyle inspired apparel and accessories.

Key Activities

1. Assist the Product Marketing team with various strategic as well as execution base responsibilities, including creating product briefs, creating and maintaining product forecasts, creating and updating product specifications, and maintaining style line plans and UPC code information.

1. Process and manage manual purchase orders, ensure timely and accurate entry.

1. Maintain and update product data in Shopify, ensuring accuracy and consistency.

1. Monitor and resolve issues related to product listings, pricing and inventory levels.

1. Set up and manage discounts and employee discounts.

1. Handle daily customer service inquiries via email and chat, providing timely and accurate response.

1. Address and resolve customer issues related to orders, returns and product information.

1. Track and analyze product performance metrics to identify trends and opportunities for improvement.

1. Maintain organized records and documentation related to product data and merchandising activities.

1. Work closely with cross-functional teams, including marketing, design and supply chain to ensure alignment and efficiency in product merchandising efforts.

1. Provide feedback and recommendations to enhance product presentation and customer experience.

Experience

1. Bachelor’s degree in Business, Marketing, Merchandising or a related field.

1. 2+ years experience in product merchandising, e-commerce or a related role.

1. Experience in Shopify or other e-commerce platforms a plus.

1. Strong organizational skills and attention to detail.

1. Excellent communication skills, both written and verbal.

1. Experience writing product briefs a must.

1. Ability to work collaboratively in a fast-paced environment.

1. Proficiency in MS Office Suite (Excel, Word, PowerPoint) and other relevant software.

1. Knowledge of sport apparel industry trends and product lifecycle a plus.

Personal Attributes

1. Enjoy and thrive working in a busy and dynamic environment.

1. Solutions-oriented knowing when to escalate potential issues and challenges.

1. The ability to think on feet and handle competing priorities.

1. A collaborator with excellent communication skills.

1. A high attention for detail – you can tell when something is off.

1. A clear and friendly communication style with strong listening skills, both written and verbal.

1. Must be a positive, proactive, think outside the box, and organized team player.

1. Ability to work independently with minimal supervision, as well as the ability to collaborate closely with a team that is distributed remotely.

1. Ability to handle sensitive information with complete confidentiality.

1. High degree of flexibility and ready to learn as we are a startup, so things are always evolving.

Other

1. Must possess work authorization in the United States.

1. Fluent in English (both written and spoken).

1. Flexible with your schedule. Your work hours will be based on business needs.

Location

Flexibility to work anywhere in the US with willingness to travel for regular off-sites and other business related destinations.

Compensation & Benefits

Working with the world's best volleyball company isn't enough? Seriously though, we offer a truly competitive compensation package with bonus and stock options grants, plus choices with medical, dental and vision coverage, as well as flexible spending accounts, life insurance and 401(k). And to top it off: remote, flexible work with unlimited time off.

The annual base salary for this role is $67,000-$75,000 plus our comprehensive benefits package. Actual compensation to the successful candidate may vary from posted hiring range based on geographic location, work experience, education and/or skill level, among other things.

LOVB is an equal opportunity employer and welcomes everyone to our team.