Job Title: E-commerce and Social Media Specialist - Jewelry, Watches, Handbags & Collectibles
We are seeking a highly motivated and skilled E-commerce and Social Media Specialist to join our team. This role involves listing high-end jewelry, watches, handbags, and collectibles online while managing our social media presence to engage and grow our customer base.
Key Responsibilities:
- Product Listing:
- Create detailed and engaging listings for jewelry, watches, handbags, and collectibles on various e-commerce platforms.
- Ensure each listing is accompanied by high-quality images and accurate descriptions.
- Optimize listings for search engines to increase visibility and sales.
- Order Processing:
- Manage and process customer orders promptly and efficiently.
- Handle customer inquiries and resolve any issues related to orders and shipments.
- Social Media Management:
- Develop and execute social media strategies to promote products and engage with followers.
- Create and curate content for social media platforms, including Instagram, Facebook, TikTok, etc.
- Monitor social media channels for trends and customer feedback to improve engagement.
-Marketing & Promotions:
- Plan and implement online marketing campaigns, including promotions, sales events, and collaborations with influencers.
- Track and analyze the performance of marketing efforts and adjust strategies as needed.
- Customer Engagement:
- Respond to customer inquiries and messages on social media platforms in a timely and professional manner.
- Build and maintain a positive brand image through excellent customer service.
Qualifications:
- Proven experience in e-commerce and social media management.
- Strong understanding of SEO and online marketing strategies.
- Proficiency in using e-commerce platforms (e.g., Shopify, eBay, Amazon).
- Excellent written and verbal communication skills.
- Creative mindset with an eye for detail and aesthetics.
- Ability to work independently and as part of a team.
Preferred Skills:
- Experience in the luxury goods sector, especially jewelry, watches, handbags, and collectibles.
- Knowledge of photography and photo editing software.
- Familiarity with analytics tools to measure and improve social media performance.
This role is perfect for someone passionate about luxury goods and skilled in both e-commerce and social media management. If you're looking to make a significant impact on our online presence and help drive sales, we'd love to hear from you!