E-Commerce Manager

Company Overview

Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.

What we’re proud of

1. Best in the field. We have built an advanced network of world-renowned experts in the field of human performance.

1. Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Stanley Cup Champions, Tour de France winners, and all NFL Teams.

1. Push what’s possible. We were named to the prestigious Inc. 5000 list as one of the fastest-growing companies in the US in 2023 and 2024 (#345 in 2024).

Position Summary

Momentous is seeking an E-Commerce Manager to oversee the day-to-day operations of our digital storefront, ensuring the site is optimized to deliver a seamless and engaging customer experience. This role is a tactical driver for our web operations, supporting design and development through technical expertise, project management, and operational execution.

This position reports into the Director of E-Commerce and plays a pivotal role in translating strategic initiatives into actionable, measurable results. The ideal candidate will be highly technically proficient, with expertise in Shopify (headless experience a plus), Prismic, Recharge, project management systems like Asana, and will thrive in a fast-paced, collaborative environment.

Responsibilities

:

Site Operations Management:

* Oversee daily site operations, including content updates, product catalog management, and resolving technical issues to ensure a flawless user experience.

1. Identify and implement merchandising updates, maintain the health of the site, and execute content changes according to campaign schedules.

1. Manage the development queue, coordinating deliverables with internal teams and external development partners.

Project Management:

1. Oversee the development queue, ensuring timely completion of technical updates and bug fixes.

1. Manage website requests and workflows, aligning cross-functional priorities between marketing, design, and development teams to meet deadlines and business goals.

1. Act as the central point of coordination for project deliverables, keeping stakeholders informed and maintaining project timelines.

1. Communicate updates effectively to stakeholders and ensure alignment across departments.

Content Implementation:

1. Execute landing page updates and content sweeps, ensuring all assets are collected, deployed, and aligned with marketing campaigns and business objectives.

1. Handle app integrations and manage updates to enhance functionality and optimize performance.

Technical Optimization:

1. Maintain site health by monitoring and addressing performance issues such as site speed, accessibility, and subscription interface optimizations via Recharge.

1. Work with developers to prioritize and resolve bugs, ensuring the site remains technically sound.

Customer Experience Enhancement:

1. Support efforts to optimize the user experience, including product presentation, navigation, and subscription processes, aligning with Momentous’s commitment to excellence.

1. Monitor site analytics and customer feedback to identify opportunities for improvement and drive conversion.

Qualifications

:

1. Technical Expertise: Proficiency in Shopify (headless experience preferred), experience in Prismic, and Recharge; comfortable with app integrations and technical solutions.

1. Project Management: Strong organizational and prioritization skills, with experience managing multiple projects in a fast-paced, startup-like environment. Asana or other project management software experience is a must.

1. Problem-Solving Skills: Proactive in identifying and addressing site issues; experience in site maintenance and bug resolution.

1. Communication: Clear and effective communicator, able to coordinate with cross-functional teams and external developers.

1. E-Commerce Experience: 5+ years of experience in an e-commerce environment; subscription-based business experience is a plus.

1. Attention to Detail: Highly detail-oriented, ensuring accuracy and consistency in all site updates and content.

1. Passion for High Performance: Enthusiastic about health, wellness, and Momentous’s mission to help people perform at their best.

Benefits

:

1. Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences

1. Competitive cash compensation plus employee stock options

1. Health/Vision/Dental

1. Unlimited PTO

1. Generous set of observed holidays (16 days of office closure in 2024)

1. $1,000 annual perks program to support a high performance lifestyle

1. Access to Momentous products and merchandise

Location

:

This position is a hybrid role in-person located in either our Santa Monica, CA or Park City, UT office, and requires travel quarterly. Relocation support to be provided if needed.

EQUAL EMPLOYMENT OPPORTUNITY

Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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