E-commerce Account Manager
Brooklyn, NY
$150K - $250K (+ incentive package)
Job Description
We're looking for an experienced
E-commerce/Amazon Account Manager
to drive sales growth, increase brand visibility, and optimize customer experience. This role covers end-to-end account management, including strategy development, product listing optimization, inventory management, advertising, and customer service. The ideal candidate must have
SellerCloud experience, general e-commerce expertise, and not be limited to Amazon alone.
They should be well-versed in
Amazon Seller/Vendor Central
and broader e-commerce strategies, leveraging data-driven decision-making to enhance performance.
Responsibilities
E-commerce Strategy
Develop and implement strategies for growth, visibility, and revenue across multiple platforms.
Product Optimization
Optimize listings, including titles, descriptions, images, and keywords.
Inventory Management
Monitor stock levels and coordinate fulfillment to prevent stockouts.
Advertising
Manage Amazon PPC campaigns and promotions to boost ROAS.
Customer Service
Respond to reviews, resolve issues, and collaborate with Amazon representatives.
Data Analysis
Analyze performance metrics, generate reports, and recommend improvements.
Brand Compliance
Ensure adherence to Amazon policies and protect intellectual property.
Qualifications
- Must have SellerCloud experience.
- Must have general e-commerce experience, not just Amazon.
- Minimum of 3 years of experience in e-commerce account management, preferably in the manufacturing industry.
- Proven track record of driving sales and revenue growth through e-commerce channels.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and negotiation skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in e-commerce platforms and tools, such as Amazon Seller Central, eBay, and Shopify.
- Knowledge of SEO, SEM, and digital marketing strategies.
email resume to: nechi@maiplacement.com