This is a Full Time, Onsite Position

Monitors.com is seeking an Administrative Assistant to join our team! You will perform clerical and administrative functions to drive company success. The ideal candidate will also assist with customer outreach by providing follow-up on orders, issues, and inquiries in addition to general clerical duties as assigned.

Daily Responsibilities

1. Create quotes for customers

1. Customer outreach or follow-up on order issues or inquiries

1. Maintain record-keeping of RMA sheet and follow up on items that are to be returned

1. Provide coordination with customers for RMA returns and schedule carrier pick-ups

1. Create and maintain reports as needed

1. Other duties as assigned

General Responsibilities

1. Answer and direct inbound telephone calls

1. Greet and assist occasional onsite guests

1. Plan and schedule appointments and events

1. Data entry into company software systems (Xero, Gusto, Shopify, Copper, Shipstation)

1. Other clerical duties as assigned

Qualifications

1. EXCELLENT written and verbal communication skills

1. EXCELLENT understanding of Microsoft Excel or Google Sheets

1. Ability to prioritize and multitask

1. Strong attention to detail

1. ​Strong organizational skills

1. Able to work under pressure and deadlines

1. Experience in a warehouse environment is strongly preferred

1. Desire to work in a fast-paced, team-oriented environment

1. Self-starter: able to observe, initiate, and execute tasks to support the department

1. Computer skills and navigating software systems

Monday

2. Friday (9 am - 6 pm)

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About Liquid DICOM, LLC.:

Liquid DICOM is an eCommerce technology company that ships products worldwide.