Job Description

Position Summary

A luxury jewelry company is seeking an experienced Assistant Sales Manager to lead and manage a high-performing sales team, driving daily activities and achieving sales goals. This role involves guiding clients through the fine jewelry purchasing process, surpassing team sales targets, and coordinating efforts with the Sales Manager.

Key responsibilities include overseeing team performance, managing schedules, generating leads, enhancing client engagement, and supporting outreach efforts. The ideal candidate will have experience in sales leadership and mentoring, exceptional interpersonal skills, and a strong understanding of sales process dynamics.

This position reports to the Sales Manager, with indirect reporting to the Operations Manager and Founder/Owner.

Key Responsibilities

1. Lead and drive the sales team to exceed KPIs and achieve overall sales goals through innovative strategies and pursuit of high-value opportunities.

1. Enhance client engagement by conducting consultations, identifying needs, and offering custom design solutions to maximize sales opportunities.

1. Manage daily sales operations, ensuring efficiency, seamless execution of sales strategies, and exceptional client interactions.

1. Mentor and develop the sales team through consistent coaching, focusing on cultivating top-tier talent and fostering a high-performing team environment.

1. Oversee team schedules, performance, and outreach efforts to potential and existing clients, ensuring alignment with company revenue goals and core values.

1. Represent the company's value propositions with professionalism and integrity, strengthening the brand image.

1. Attend and support client events, meeting event expectations and fostering long-term client relationships. Take full ownership of team development by improving performance, customer engagement, and alignment with the company's culture and goals.

Required Skills and Competencies

1. Leadership

Demonstrated ability to inspire, motivate, and mentor a high-performing sales team while achieving ambitious goals.

1. Client Focus

Exceptional interpersonal and communication skills with a passion for delivering luxury service and building lasting relationships.

1. Sales Expertise

Deep understanding of sales process dynamics, including lead generation, client consultations, and closing high-value opportunities.

1. Problem-Solving

Strong analytical skills to identify and resolve challenges effectively, developing creative solutions for success.

1. Adaptability

Flexibility to manage changing priorities, competing demands, and unexpected events in a dynamic environment.

1. Integrity

Consistently act with ethics and transparency, building trust with clients, team members, and stakeholders.

1. Time Management

Proven ability to prioritize, plan, and execute tasks efficiently, ensuring team success and goal achievement.

1. Decisiveness

Confidence in making sound, informed decisions and effectively communicating the rationale behind them.

1. Persistence

Maintain a high standard of excellence, embracing challenges and overcoming obstacles with resilience.

EDUCATION AND EXPERIENCE

1. 5+ years of sales experience, including at least 2 years in a luxury sales management role.

1. Exceptional leadership and mentoring skills, with a strong understanding of sales process dynamics and outstanding interpersonal abilities.

1. Outstanding presentation and communication skills, with the ability to effectively engage both clients and team members.

1. Extensive knowledge of precious metals, gemstones, and fine craftsmanship is required.

1. GIA Accredited Jewelry Professional (AJP) certification is preferred.

1. A Bachelor's degree is a plus.

1. Proficiency with sales and management platforms such as Shopify, Client Project, HubSpot, Podium, or similar systems is highly desirable.

1. Strong proficiency in Google Workspace (G Suite).

WORKING CONDITIONS/ENVIRONMENT

1. Location

Onsite in Jackson, WY

1. Relocation Assistance

Provided for qualified candidates.

1. Work Schedule

+ Tuesday through Saturday.

+ Core hours: 9:30 AM to 6:00 PM.

+ Availability to work weekends and holidays as required to meet client and business demands.

BENEFITS & PERKS

1. Competitive Compensation

Offers a competitive base salary, based on experience, plus commission.

1. 401(k) Program

Employees are eligible to participate in the 401(k) plan after the first year of employment, with an employer match to support long-term financial growth.

1. Paid Time Off

20 paid vacation days accrued throughout the year.

1. Development Stipend

Eligible for an employee development stipend upon start.

1. Employee Discount

Access to exclusive discounts on jewelry.

WHY JOIN

Become part of a prestigious luxury jewelry brand known for unparalleled craftsmanship and high-end designs. Enjoy competitive benefits, career development opportunities, and a collaborative culture in the stunning Jackson, WY area. With 20 paid vacation days, relocation support, and the chance to work in a team-oriented environment, this is an exceptional opportunity for growth in the luxury jewelry industry.

ABOUT OUR CLIENT

This luxury jewelry brand is renowned for its exceptional craftsmanship and commitment to quality. With significant growth and expansion planned for 2025, the company remains dedicated to creating unforgettable pieces inspired by the Tetons. A culture of transparency and collaboration empowers team members to achieve their personal and professional goals. Guided by core values—luxury craftsmanship, authenticity, intentionality, transparency, and integrity—the company seeks individuals who thrive in a team-oriented environment.

This role requires U.S. work authorization, as it is based in the United States. Please be advised that sponsorship for employment visas is not available through CAZA Collective or our clients.

The CAZA Collective is proud to represent leading organizations across various industries. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process.